FAQs

❓ Frequently Asked Questions – Ateliergamo.com

1. What kind of products do you sell?

At Atelier Gamo, we offer a wide range of items: home goods, pet accessories, personalized gifts, and much more. We’re always expanding our catalog with fresh and unique finds.

2. How long does shipping take?

• U.S.: 3 to 5 business days.

• International: 7 to 15 business days.
  Orders are processed within 1–2 business days before shipping.

3. How can I track my order?

You’ll receive an email with tracking information once your order has shipped. If you don’t see it, please check your spam folder or contact us at ateliergamo@outlook.com  

4. Can I return an item?

Yes, we accept returns within 14 days of delivery, as long as the product is unused and in its original packaging.
Note: Personalized items are non-returnable unless they are defective or damaged.

5. Do you offer personalized products?

Yes! We have customizable items perfect for gifting or adding a personal touch. You’ll find all customization options clearly listed on the product page.

6. What payment methods do you accept?

We accept credit cards, debit cards, PayPal, and other secure payment methods displayed at checkout.